Operations Management
Please contact us to discuss site-specific plans and strategies to help control your exposure to potential claims.
Day-to-Day management is headed by Executive Director Scott White, who was selected by the Board in 2021, as an experienced risk management professional. He oversees operations and remains abreast of trends, needs, and changes in the industry and housing in Georgia. These duties include overseeing the contractor performing the claims adjustments, coverage placement, finances, compliance, relations with members, and other general operational needs.
Consulting and support service is also provided by Gallagher Risk Management Services who advises GHARRP on market and trends and handles the placement of GHARRP's excess coverage. Account servicing is provided by a dedicated team who understands the public housing arena.
Claims are adjusted by Gallagher-Bassett. The Resolution Managers work with Members on claims, estimating losses and work required to get members' housing units back online. They also work with claimants, attorneys, and others in resolving potential litigation against Members.
Risk Control Services are also provided through Gallagher-Bassett and are available to Members who would like a risk control specialist to visit their authority. Potential risks are identified through site inspections, and corrective measures to control risks can be implemented.
Billing, Drivers/Vehicles, Certificates of Insurance, Coverage changes:
General questions, including adding/deleting drivers and vehicles, coverage changes, COIs, billing, etc.? Check out the
FORMS page on our website. If questions, please contact
Carol Petty,
Finance Manager, at
470.299.5276.